Contact Us
Our team are always happy to help you with email enquiries regarding products or ordering. Please email us at info@littlecraftybugs.co.uk, giving full details of your query and we will be happy to assist you as soon as we can.
Our team works during normal* office hours between Monday and Friday. Emails received outside of these times will be answered as soon as the relevant team member is available, usually on the next working day*.
Please note that leading up to and during seasonal periods, particularly Easter and Christmas, this may take up to 48 hours as we receive considerably more enquiries and orders at these times.
To help us answer your query as swiftly as possible, please ensure that you provide as much detail as possible such as full name and order number if your enquiry relates to an order, or product number/s if it relates to a product.
*Normal office hours/working days are 8.30am to 4pm, Monday to Friday. We are closed Saturday, Sunday and all UK Public Holidays.
Post
Our mailing address is
"the littlecraftybugs company"
Crafty Capers Ltd
Unit 12 Glenmore Business Park
Blackhill Road
Poole
BH16 6NL
ALL orders are mailed, regardless of destination. We're sorry, we do not have a retail outlet and we cannot allow customers to collect orders or visit our warehouse for insurance purposes.
Telephone
Our telephone number is 01202 933655.
Our small team works during normal* office hours between Monday and Friday. If you need help outside of these hours, or we're not available by phone, please send us an email with details of your query (using the address above) and we will get back to you as soon as we can.
*Normal office hours/working days are 8.30am to 4pm, Monday to Friday. We are closed Saturday, Sunday and all UK Public Holidays.
Frequently Asked Questions (FAQs)
If you have a query, our FAQ page has answers to many questions, it will be worth checking there first. We are adding to this page all of the time. It may save you waiting for an email reply.